Sms Reader App
The App reads incoming SMS , performs required business logic like comparing the SMS text against certain values maintained in a google spreadsheet & takes appropriate action like:
Sends a specific SMS back to the number from which SMS was received OR
Can trigger an IVR call to the number from which SMS was received and play a greeting (voice message) OR
Can just update the spreadsheet for reporting purpose OR
Can create a new lead in your CRM
The App gives you a detailed log of
Incoming SMS (from number , SMS date and time , SMS Text)
Outgoing SMS ( to number , SMS date and time , SMS Text , SMS status (sent, failed etc)
IVR calls (to number, call date and time)